Impact on consumer protection


  • In the first quarter of 2022, France’s largest consumer protection association, UFC-Que Choisir, detected several irregularities in French online marketplaces thanks to Open Terms Archive tracking. They requested and obtained the correction of several non-functional links to cooling-off cancellation forms.
  • In January 2022, Open Terms Archive was used as an example of feasibility in the TLDR Act, a bill presented to the US Congress aiming at forcing platforms to clarify their commitments towards end users.

Open Terms Archive publicly records the terms of services of online services in different languages and countries several times a day, increasing their readability and highlighting their changes. It is designed as a tool to steer platform governance towards increased accountability, improved legislation and stronger regulatory compliance. Read more on our impact model.